A lower price automobile rental business accused by the condition Business office of the Legal professional Basic of lying to and misleading buyers agreed to pay out $80,000 in penalties.
Drivo Lease-A-Car or truck, which operates out of Newark Liberty Worldwide Airport and New York’s John F. Kennedy Worldwide Airport, billed various individuals for the exact same destruction to the identical rental automobile, falsified accident reports and unsuccessful to disclose to existing damage rentals, between other allegations, the point out attorney typical reported.
“Companies that make use of shady practices to unfairly income from their buyers will be held accountable,” Attorney Standard Gurbir S. Grewal stated in a assertion. “We want drivers of rental autos in New Jersey to be confident that they are not being taken for a ride.”
Drivo agreed to pay out $44,524.87 in civil penalties, $2,677.88 in restitution to people, $9,535.25 in investigative expenses and $23,262 in the state’s attorneys’ service fees.
It didn’t promptly react to a ask for for comment from NJ Advance Media.
Investigators also alleged Drivo posted misleading and deceptive on-line advertisements and unsuccessful to honor rental charges consumers agreed to when booking cars on the internet.
Drivo agreed to arbitration to resolve customers’ issues and to change the way it does small business to be extra clear, the Lawyer General’s place of work stated.
People who feel they have been cheated or scammed by a business enterprise, or suspect any other type of consumer abuse can file an on the internet complaint with the Point out Division of Buyer Affairs by browsing its website or by calling 1-800-242-5846 to obtain a criticism kind by mail.
Our journalism needs your assistance. Remember to subscribe right now to NJ.com.